Copperback - SS Case Copper Dial Day-Date

We optimize our watches for maximum durability, and that’s why we  only use the very best material we can get our hands on. We also want to meet your needs and give you the best support possible.

We guarantee and cover all manufacturing defects and all internal workings of all watches. If internal workings of the watch have been accessed by someone that’s not from the Dakota Team, our guarantee might not be valid.

Crystals are normally not included in our warranty. They are impact resistant, but not impact-proof. If crystal got shipped to you broken, we will cover. Beyond that we will work with you on replacing parts.

We guarantee your first battery, if you ever need to replace it. The process to do that is simple, ship it to us or take it to one of our stores. 

Most of our movements are optimized to run the 5-year cycle on one charge. Mechanisms are tuned to the use of the watch.

Please allow 2-4 days for processing and usual times sipping times from the USPS or UPS: inside the US you can expect to see your package between 3-6 days. 

We’ll send you a confirmation email with your tracking information as soon as it ships.

If you have any questions or don’t receive an email, feel free to reach our via our Contact Us Page.

Our number one priority is for you to be happy with your new watch. If that’s not the case, let us know and we will make it right. 

Try it on, go show it off, make sure it’s perfect on you.  But please make sure, if you would like to return your watch, we can only accept undamaged items. We will ask for a photo so our customer service reps can assist you the best way possible.

With most watches there's not much to do here. Water resistance watches are low maintenance and easy to clean. 

Pro tip: You want to be careful around sand and mud with Watches with an ETR or screw down crown. Make sure to clean these properly before operating.