Dakota Watch Company display booth in a mall setting

Dakota Watch Company

Professional Watch Repair Services

Your timepiece deserves expert care. At Dakota Watch Company, we provide comprehensive repair
and maintenance services designed to restore performance, extend longevity, and keep your watch looking and working its best.

From in-store or mail-in quick adjustments to full mechanical overhauls, our specialists deliver precise, reliable service with transparent pricing and fast turnaround options.
A gold wristwatch rests in a black adjustable holder fitted with yellow-zinc screws, its caseback removed to reveal the inner workings. Fine silver tweezers lower a round button-cell battery toward the exposed quartz movement, where the silver movement plate, brass gears, and tiny screws sit in sharp detail. The softly blurred background keeps full attention on this careful, hands-on repair.

Battery Replacement & Quartz Services

If your watch uses a button cell battery and the case can be opened, we can replace it on the spot at one of our kiosks. Not close to a store? Don’t worry; we have a mail-in service you can utilize as well.

Our service includes proper installation and testing to ensure reliable performance moving forward. Whether your timepiece uses a button cell battery or another standard watch battery, our specialists can replace it quickly and professionally.

We service a wide range of watches that hold anything from small, delicate batteries to larger sizes, our technicians are equipped to restore reliable performance to your timepiece.
On a dark textured workbench, a chunky silver metallic-link watch with a red-lined strap rests beside a gray slotted holding block while a hand wearing a gold ring guides a white-handled pin punch into a link; loose metal pins and a knurled punch tool sit nearby, set against a soft blue bokeh background.

Bracelet & Band Repairs and Sizing

Is your watch sliding down your arm or feeling too tight and restrictive? Our specialists provide precise sizing and adjustments to ensure a secure, comfortable fit tailored to you.

We service and adjust all major band types, including:

  • Metal link bracelets (link removal or addition)
  • Expansion bands
  • Mesh bracelets
  • Leather straps (including hole placement for a custom fit)
  • Clasp adjustments and repairs
  • Spring bar replacement and structural band repairs

Most sizing and adjustments can be completed on the spot at our kiosks while you wait. For more involved repairs or added convenience, we also offer secure mail-in service options.
Close-up of a glossy black wristwatch with a severely shattered glass crystal, its jagged cracks catching iridescent light while revealing the gold mechanical movement beneath. Small glass fragments rest on a dark textured surface, with a matte black strap fading into a softly blurred background.

Crystal Replacement

Watch crystals protect the face of your timepiece and can become scratched, cracked, or damaged over time. We replace crystals with the appropriate material to restore clarity, durability, and protection.
*Mail in service only.

  • Mineral glass
  • Sapphire crystals
  • Acrylic or plastic crystals
  • Custom-cut and oversized crystals
  • Brand-specific and specialty crystals
Close-up of a watchmaker's hands assembling a gold-toned mechanical watch movement, using tweezers to place a tiny component onto a watch case over a dark workbench.

Stem, Crown & Case Component Repair

The stem and crown are essential for setting the time and maintaining proper functionality. We repair or replace worn or damaged internal and external components to ensure smooth operation
and long-term reliability.
*Mail in service only.

  • Crowns and stems (original or generic where applicable)
  • Case tubes and related hardware
  • Functional parts impacting time setting and winding
Two hands grip a polished silver watch bezel just inches from a rapidly spinning buffing wheel, its blue, white, and red concentric layers swirling into a soft motion blur. The wheel sits on a blue bench-mounted polishing machine with a gray motor housing, a ventilated base, and a technical spec label. One wrist wears a metallic watch band with silver links and warm gold accents, a quiet nod to the craft at hand. Bright, neutral workbench light frames the scene, highlighting the steady precision of finishi

Refinishing & Cosmetic Restoration

Everyday wear can leave your watch looking dull, scratched, or worn. Our restoration services revitalize the appearance of your watch, bringing back a clean, polished, and well-maintained look.
*Mail in service only.

  • Case and bracelet refinishing
  • Surface polishing and restoration
Flat-lay of a fully disassembled mechanical watch movement on a dark gray mat, showing the central brass and steel mainplate set with jewels and gears, a balance wheel with hairspring, a silver bridge fitted with purple ruby jewels, small brass gear wheels, a winding stem and crown, a white day disc reading SUN to SAT in blue and red, a white date ring numbered 1 to 31, scattered tiny screws, two knurled-handle precision screwdrivers on the left, and a black loupe at the top.

Movement Service & Overhauls

The movement is the core of your watch, and periodic servicing is essential for continued accuracy and performance. We provide complete internal servicing, from basic maintenance to full overhauls, for a wide range of watch types. *Mail in service only.

▪ Quartz movement service and replacement
▪ Mechanical and automatic servicing
▪ Chronograph servicing
▪ Full disassembly, cleaning, lubrication, and reassembly
▪ Resealing and performance testing where applicable

We service a wide range of brands and models, including modern, vintage, and specialty timepieces. Certain brands and high-value repairs may require estimates prior to service.